Terms of purchase

General terms and conditions

GENERAL TERMS AND CONDITIONS (GTC)

Domain: https://www.snpr.hu
Email: hello@snpr.hu
Phone: +36 30 656 0922
Company Name: Multi-Pilot Kft.

Effective date: 01/01/2025
Generated using the Consumer-Friendly GTC Generator.

Preamble

Welcome to our website! Thank you for trusting us with your purchase. This web store’s General Terms and Conditions (GTC) have been created using the Consumer-Friendly GTC Generator. If you have any questions regarding these General Terms and Conditions, the use of the website, specific products, the purchasing process, or if you wish to discuss any special requirements with us, please contact our customer service via the provided contact details.

Web Hosting Provider Information

Hosting Provider:
Name: UNAS Online Kft.
Registered Office: 9400 Sopron, Kőszegi út 14.
Contact: unas@unas.hu
Website: unas.hu

Definitions

Product: Any item listed on the Website for sale, including tangible goods, water, gas, or electricity in a defined quantity or volume, as well as tangible goods containing digital content or services that are integrated with or connected to the product such that they are essential for its functionality.
Digital Content: Data produced or supplied in digital form.
Parties: Seller and Buyer collectively.
Consumer: A natural person acting outside their trade, business, or profession who purchases, orders, receives, uses, or benefits from a product, or is the recipient of commercial communication or offers related to a product.
Consumer Contract: A contract where one of the parties qualifies as a consumer.
Functionality: The ability of a product containing digital elements, digital content, or digital services to perform its intended functions.
Manufacturer: The producer of the Product, the importer bringing the Product into the European Union, or any person labeling the Product with their name, trademark, or other distinguishing mark.
Interoperability: The ability of a product containing digital elements, digital content, or digital services to work together with hardware or software other than what is typically used for the same type of products.
Compatibility: The ability of a product containing digital elements, digital content, or digital services to work together with hardware or software without requiring modifications.
Website: This website, which serves as the platform for contract formation.
Contract: A sales agreement concluded between the Seller and the Buyer via the Website and electronic correspondence.
Durable Medium: Any tool enabling the consumer or business to store personally addressed data in a manner that is accessible for future reference for a period appropriate to its purpose.
Means of Distance Communication: Any tool used for contract formation without the simultaneous physical presence of the parties, such as addressed or unaddressed printed materials, standard letters, advertisements with order forms, catalogs, telephone, fax, or online tools.
Distance Contract: A consumer contract concluded within the framework of an organized distance sales system without the simultaneous physical presence of the parties, using only means of distance communication.
Business: A person acting within their trade, business, or profession.
Buyer/You: The person making a purchase offer through the Website.

Warranty

In consumer contracts, the warranty obligations are as follows:

Warranty for proper performance of the contract undertaken voluntarily by the business beyond legal requirements.
Mandatory warranty based on legal provisions.

Applicable Laws

The contract is governed by Hungarian law, specifically by:

Act CLV of 1997 on Consumer Protection
Act CVIII of 2001 on Electronic Commerce and Information Society Services
Act V of 2013 on the Civil Code
Government Decree 151/2003 (IX.22.) on Mandatory Warranty for Durable Goods
Government Decree 45/2014 (II.26.) on Detailed Rules for Consumer and Business Contracts
Act LXXVI of 1999 on Copyright
Act CXII of 2011 on Informational Self-Determination and Freedom of Information
Regulation (EU) 2018/302 of the European Parliament and of the Council on Addressing Unjustified Geo-Blocking and Other Forms of Discrimination Based on Customers’ Nationality, Place of Residence, or Place of Establishment
General Data Protection Regulation (EU) 2016/679 (GDPR)

Scope and Acceptance of the GTC

The content of the contract between us is determined by these General Terms and Conditions, in addition to mandatory legal provisions. These GTC outline our mutual rights and obligations, contract formation conditions, fulfillment deadlines, shipping and payment terms, liability rules, and the conditions for exercising the right of withdrawal.

Before finalizing your order, you must read and understand these GTC.

Language and Form of the Contract

The contracts covered by these GTC are in Hungarian. These contracts do not qualify as written agreements and are not recorded by the Seller.

Electronic Invoicing

Our company issues electronic invoices in accordance with Act CXXVII of 2007. By accepting these GTC, you consent to receiving electronic invoices.

Domain: https://www.snpr.hu
Email: hello@snpr.hu
Phone: +36 30 656 0922
Company Name: Multi-Pilot Kft.

Date of Acceptance: 01/01/2025

Data Controller

Name: Multi-Pilot Kft.
Registered Office: 2011 Budakalász, Gyöngyvirág u. 16.
Mailing Address, Complaint Handling: 2011 Budakalász, Gyöngyvirág u. 16.
Email: hello@snpr.hu
Phone: +36 30 656 0922
Website: https://www.snpr.hu

Hosting Provider

Name: UNAS Online Kft.
Mailing Address: 9400 Sopron, Kőszegi út 14.
Email: unas@unas.hu
Phone: -

Description of Data Processing in Webshop Operation

This document contains all relevant information regarding data processing related to webshop operations based on the General Data Protection Regulation (GDPR) of the European Union (Regulation (EU) 2016/679) and Act CXII of 2011 on Informational Self-Determination and Freedom of Information.

Information About the Use of Cookies

What is a Cookie?

The Data Controller uses cookies on the website. A cookie is an information package consisting of letters and numbers sent to your browser by our website to save specific settings, facilitate website use, and help us collect relevant statistical data about visitors.

Some cookies do not contain personal information and cannot be used to identify users individually. However, some cookies contain an individual identifier—a secret, randomly generated sequence of numbers—which is stored on your device and can be used for identification purposes. The duration of operation of each cookie is specified in the description of each cookie.

Legal Background and Basis for Cookie Usage

There are three types of cookies:

Essential Cookies – Necessary for the proper operation of the website.
Statistical Cookies – Used for analytical purposes.
Marketing Cookies – Used for advertising and remarketing purposes.

The legal basis for data processing is the consent of the user (GDPR Article 6(1)(a)) in the case of statistical and marketing cookies, while the legal basis for essential cookies is the legitimate interest of the Data Controller (GDPR Article 6(1)(f)).

Main Characteristics of Cookies Used on the Website

Essential Cookies

These cookies are essential for the website’s proper functioning and allow users to use its core features. Without these, certain functions may not be available. The duration of these cookies is limited to the session time.

Statistical Cookies

Google Analytics cookies help us understand visitor behavior on our website without identifying individual users. This data is used to improve the website’s performance and user experience.

Marketing Cookies

Google AdWords and remarketing cookies allow us to show relevant advertisements to users based on their past interactions with our website. Conversion tracking cookies help measure advertising effectiveness.

For more information on deleting cookies, visit:

Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Chrome: https://support.google.com/chrome/answer/95647
Edge: https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies

Data Processing for Contract Formation and Fulfillment

If you only visit the webshop without making a purchase, only marketing-related data processing applies to you, provided you give your consent.

Contacting Us

If you contact us via email, contact form, or phone with inquiries about a product, we process the data you provide. This is done based on your voluntary consent (GDPR Article 6(1)(a)).

Registration on the Website

When registering, we store your data to provide a more convenient service, such as not having to re-enter details for future purchases. Registration is not a prerequisite for making a purchase.

Order Processing

To fulfill your order, we process your name, address, phone number, email, order details, and purchase history.

Legal basis: Contract fulfillment (GDPR Article 6(1)(b)).
Retention period: 5 years (civil law limitation period).

Invoicing

To comply with legal requirements, we issue and store invoices containing necessary billing details for 8 years.

Legal basis: Legal obligation (GDPR Article 6(1)(c)).

Delivery Processing

We share delivery-related data with our courier partners (e.g., GLS Hungary, Magyar Posta) for order fulfillment.

Legal basis: Contract fulfillment (GDPR Article 6(1)(b)).
Retention period: Until the order is delivered.

Warranty and Consumer Protection Claims

Warranty claims must be processed according to legal obligations. We store warranty-related records for 3 years.

Legal basis: Legal obligation (GDPR Article 6(1)(c)).

Marketing Data Processing

Newsletter Subscription

If you subscribe to our newsletter, we process your name and email address until you withdraw your consent.

Legal basis: Voluntary consent (GDPR Article 6(1)(a)).

Personalized Ads

We process your data to send targeted ads based on your interests.

Legal basis: Voluntary consent (GDPR Article 6(1)(a)).

Remarketing

We use cookies for remarketing purposes based on your browsing behavior.

Legal basis: Voluntary consent (GDPR Article 6(1)(a)).

Your Rights in Relation to Data Processing

You have the right to:

Withdraw consent at any time.
Access your personal data.
Request correction of inaccurate data.
Restrict data processing.
Request data deletion.
Object to data processing.
Request data portability.

If you wish to exercise these rights, please contact us via email at hello@snpr.hu.

Legal Remedies

If you believe that your data has been unlawfully processed, you may file a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH):

Address: 1363 Budapest, Pf. 9.
Email: ugyfelszolgalat@naih.hu
Phone: +36 (30) 683-5969, +36 (1) 391-1400

You may also seek legal remedies through the courts.

Modifications to the Privacy Policy

We reserve the right to modify this Privacy Policy. Continued use of our website after changes indicates acceptance of the new terms.

For any additional information, please contact us via email at hello@snpr.hu.